Term and Conditions

Last updated: [Insert Date]

1. Our Gardening Community

Cheap Plants Store specializes in providing quality plants and gardening accessories to hobbyists and professional gardeners worldwide (excluding certain Asian and remote regions). Our product range includes:

• Fruit trees (apple, pear, citrus, fig, and exotic varieties)
• Berry plants (blueberries, currants)
• Annual flowering plants and bedding
• Container trees and patio plants
• Seasonal plants for autumn colour
• Practical gardening tools (barrows, trolleys)

2. User Responsibilities

As part of our green-fingered community, we ask you to:

• Provide accurate personal and payment information
• Check your order details carefully before submission
• Ensure your delivery address can receive live plants
• Inspect plants immediately upon delivery and report issues within 15 days
• Understand your country’s import regulations for live plants
• Use products as intended (plants for cultivation, tools for gardening)

3. Product & Service Information

Plant Descriptions

We take care to accurately describe our plants, including:

• Variety names and characteristics
• Expected growth habits and mature sizes
• Seasonal availability indicators

Seasonal Considerations

Some plants (particularly annuals) have natural life cycles that affect:

• Availability windows
• Non-returnable status (as perishable goods)
• Recommended planting times for your climate

4. Ordering & Payment

Making Purchases

Our checkout process requires:

• Selection of available shipping method (Standard or Free for orders over £50)
• Payment via Visa, MasterCard, JCB, or PayPal
• Acceptance of potential customs fees for international orders

Order Processing

We carefully prepare each order:

• Processing time: 1-2 business days
• Shipping carriers: DHL/FedEx (Standard) or EMS (Free shipping)
• Delivery estimates: 10-25 days depending on method and destination

5. Shipping & Delivery

Plant Packaging

We use specialist packaging to:

• Protect root systems during transit
• Maintain appropriate moisture levels
• Include care instructions for your new plants

Delivery Responsibilities

Once dispatched:

• You become responsible for the package upon delivery
• Signature may be required depending on carrier
• Delays beyond our control (weather, customs) don’t constitute failed delivery

6. Returns & Our Gardening Guarantee

15-Day Rooting Guarantee

We accept returns for:

• Damaged/diseased plants (with photographic evidence)
• Incorrect varieties delivered
• Unopened gardening accessories

Return Process

To initiate a return:

1. Contact [email protected] within 15 days of delivery
2. Include order number and photos of issues
3. Ship returns using original packaging where possible
4. Use tracked shipping (DHL/FedEx recommended)

Non-Returnable Items

Due to their nature, we cannot accept returns for:

• Annual plants and cut flowers
• Custom/special order fruit trees
• Products without original packaging

7. Intellectual Property

All content on buyplantsonsale.com is our property, including:

• Plant photographs and descriptions
• Website design and functionality
• Branding elements (logos, names)

You may not reproduce any content without express written permission.

8. Liability Limitations

While we nurture every plant with care, please understand:

• We’re not liable for plants after they leave our care
• Success depends on your local growing conditions
• We’re not responsible for customs delays or fees
• Maximum liability is limited to your purchase amount

9. Policy Updates

We may update these terms periodically. Continued use of our site constitutes acceptance of changes.

10. Contact Our Horticultural Team

For any questions about these terms:

Cheap Plants Store
61 Boar Ln, Leeds, GB LS1J 1NI
Email: [email protected]
Phone: +44 (0)113 496 0000